by Donovan & Ho | Jul 6, 2015 | Consumer Protection
Mary is interested to join a popular gym in Kuala Lumpur. The gym offers her what seems to be an attractive package – pay a lump sum upfront for a whole year’s membership in order to get a discount. Mary signs up for the package and pays the membership...
by Donovan & Ho | Dec 11, 2014 | Consumer Protection
In Malaysia, consumers who are dissatisfied with their purchases have an avenue to file a complaint with the Tribunal for Consumer Complaints (“Tribunal”). The tribunal is an independent body created by statute (the Consumer Protection Act 1999) which came...